Most writers use a computer of some sort these days, and the thing about computers is that they go wrong. It’s not an ‘if’, but a ‘when’. In my experience, it happens when you have a deadline for the same day or when you were just about to dash out of the door to start your holiday. Unless you’re working for a company or some sort of co-operative, chances are you are your own technician. So what can you do to minimise the pain?